About Us
Who is Big Lots?
What is a closeout?
What does “broadline” mean?
Why do shoppers love Big Lots?
How does Big Lots get such great deals?
Who shops at Big Lots?
How long has Big Lots been in business?
What is the average sales volume of a Big Lots store?
Why don't all stores carry furniture?
What is Big Lots' internet privacy policy?
What are your store hours?
What is your return policy?

Answer: 
Merchandise must be accompanied by the original sales receipt and is required for all refunds and exchanges. Purchase must have been made within the last 30 days and the merchandise must be in its original condition, complete with accessories, packaging and instructions. Refunds will be issued based on the method of payment (i.e. cash for cash purchases, credit on a credit card for credit card purchases, etc.).

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